The Lane Cove rooms are at 2 Austin Street, directly opposite the Lane Cove Library and a few metres from Longueville Road. If you are coming from the village it is a walk of two or three minutes, and the parking behind the library is the easiest option in the middle of the day.
Lane Cove sends a particular mix of problems through the door. There are the desk-and-commute necks and low backs from St Leonards and the city, the shoulders and elbows of a suburb that plays a lot of tennis, and the knees and Achilles tendons that come with living on a hillside — the stairs down to Tambourine Bay and the streets off Burns Bay Road are their own kind of training load. Lane Cove also has a lot of people in their thirties and forties carrying small children, which is its own demand on a back.
A first appointment is mostly questions and movement testing: where the pain is, what makes it worse, what it stops you doing, and how it has behaved over weeks rather than days. From there you should leave knowing what is proposed, roughly how long it is expected to take, and what would mean changing the plan.
Worth bringing: any imaging or specialist letters you already have, a list of medications, and the shoes you actually walk or train in. If the pain is new and severe, follows a significant fall, or comes with numbness, weakness, fever or any change in bladder or bowel control, see a doctor first — that is a medical assessment, not a treatment question.
The nearest alternative if Lane Cove does not suit you is the Freshwater side, about 14 kilometres away across the Spit.
Moxibustion is a heat treatment, so preparation centres on the person receiving it. Here is what to mention beforehand and why you can speak up the moment it feels too hot.
Moxibustion uses the warmth of burning moxa, usually held near the skin or placed on a protective layer. Because it involves heat, preparation focuses on the person lying on the table: how well they sense temperature, how their skin reacts and how they tolerate smoke. For older adults and anyone with nerve changes in the hands or feet, those questions matter even more.
Before a session with Dr Christine Shen, Acupuncturist, at the Lane Cove clinic, let her know about:
These details help Christine decide whether moxibustion suits you and how to apply it more cautiously if it does.
A comfortable session depends on permission to say something the moment warmth turns into discomfort. There is no need to wait politely until the end, and no prize for enduring heat. Agree beforehand on how you will let Christine know, whether that is a word, a raised hand or simply saying ouch.
Ask what aftercare involves and how the skin should look over the next day. If a reaction differs from what was described, such as blistering, persistent redness or unexpected pain, contact the clinic instead of waiting for your next booking.
Whatever is agreed should be specific to you. Instructions from a video or a relative's experience describe different skin, different health and different circumstances.
Preparing for heat therapy is mostly a matter of honest information and an easy way to say stop. With those two things in place, you can lie back knowing your comfort is being watched as carefully as the moxa itself.
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