The Lane Cove rooms are at 2 Austin Street, directly opposite the Lane Cove Library and a few metres from Longueville Road. If you are coming from the village it is a walk of two or three minutes, and the parking behind the library is the easiest option in the middle of the day.
Lane Cove sends a particular mix of problems through the door. There are the desk-and-commute necks and low backs from St Leonards and the city, the shoulders and elbows of a suburb that plays a lot of tennis, and the knees and Achilles tendons that come with living on a hillside — the stairs down to Tambourine Bay and the streets off Burns Bay Road are their own kind of training load. Lane Cove also has a lot of people in their thirties and forties carrying small children, which is its own demand on a back.
A first appointment is mostly questions and movement testing: where the pain is, what makes it worse, what it stops you doing, and how it has behaved over weeks rather than days. From there you should leave knowing what is proposed, roughly how long it is expected to take, and what would mean changing the plan.
Worth bringing: any imaging or specialist letters you already have, a list of medications, and the shoes you actually walk or train in. If the pain is new and severe, follows a significant fall, or comes with numbness, weakness, fever or any change in bladder or bowel control, see a doctor first — that is a medical assessment, not a treatment question.
The nearest alternative if Lane Cove does not suit you is the Freshwater side, about 14 kilometres away across the Spit.
The written directions with your herbal granules are specific to that product. Walk through them with Christine for a new bottle, keep them with the label and skip online shortcuts.
For someone juggling work, family and a sore back, the written directions that come with a new herbal product can look like small print to skim. Skipping a line because the routine feels familiar can change how the product is taken compared with what was intended for you.
Herbal medicine from Dr Christine Shen, Acupuncturist, is handed over at the Lane Cove clinic as granules, in a container with its own label. The measuring and preparation directions belong to that product and that prescription. A general article, including this one, cannot give the quantities or steps for every formula, so regard any instructions you find online as background only.
You may come across phrases such as add later or wrap separately in books or videos. Those phrases relate to cooking loose herbs, which the clinic does not supply, and they do not apply to granules. Do not swap them in for the directions printed with your container.
Ask Christine to go through the written directions with you, especially for a new product. Having the container in front of you while she explains the measuring amount, the mixing step and where to keep it can clear up confusion before the first dose. Useful points to confirm include:
Keep the directions with the original label. If anything seems ambiguous, ask before you start rather than guessing.

Directions from a previous prescription, or a simpler method from a friend, should not stand in for the ones written for this product, even if they are easier to remember.
Keep the review arrangements with the container and update Christine when your other medicines change. If you notice a change and are not sure the granules have anything to do with it, call the clinic rather than adjusting the amount. After a week or two of following the sheet closely, the routine tends to feel less like homework and more like something you barely think about.
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